Terms and conditions

By placing an order with orfeo you will be deemed to have read, understood and agreed to these Terms and Conditions



Products displayed on this website are available only whilst stocks last. Prices and availability of goods is subject to change without notice.

While every care has been taken to ensure that the information on this website is accurate and up to date, we do not give any warranty as to its accuracy, completeness or virus-free status, and orfeo will not be responsible for any errors or omissions or for the results arising from the use of such information.

We take every care to ensure that the description and specification of our products are correct, however, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

Due to the use of handwork/natural methods of production used by a lot of our designers, very slight variations in the actual goods may occur.

All orders made via the website are subject to acceptance by orfeo.

If your order contains multiple buys of the same items, it may be cancelled or reduced. 

You are entirely responsible for all actions untaken using your username, whether by you or by any other person. It is your responsibility to keep your username and password safe.

Prices are quoted in GBP (British pounds). Dollar and euros prices are based on GBP exchange rates updated weekly. 




Prices displayed on our website are in Pounds Sterling. Prices quoted are exclusive of postage and packing.

Overseas deliveries are subject to local import duties and taxes which are payable by the customer upon receipt, and maybe affected by Customs and Excise delays.

We are in no way responsible for any delays in shipping including local delivery errors or international customs issues. We will make every effort to rectify the situation where feasible.

International shipments are subject to size limitations. Should your order exceed those limitations, they might be an additional charge. Should this be the case, you will be notified and your approval will be requested before shipment.



We are happy to offer a  refund or exchange, for any items with which you are not entirely satisfied, if returned within 7 days of receipt. From the third return within one year, goods will only be exchanged against a store credit. 

All items must be returned in new, unworn and unused condition with original tags still attached.

We recommend that you send returns by recorded delivery and obtain proof of postage as we cannot be held responsible for goods lost or damaged in transit. Goods are returned to orfeo at your own cost. If returning goods for abroad please specify "Returned Goods" for custom purposes, as we will not be responsible for duty (unduly)incurred. Return postage costs will only be refunded if goods are faulty. (Your statutory rights will not be affected).

Items on sale can only be returned against a voucher valid for 1 year in the shop.

Product Safety

orfeo  cannot accept liability for failure to comply with instructions or warnings specifically stated on this website or on product packaging. Your statutory rights are not affected by this statement. orfeo total liability for any claim howsoever arising shall not exceed the price of the goods supplied by orfeo to the customer. orfeo shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way.

Privacy Policy

We will never pass your information on to third parties.


All information on this Site is © orfeodesign. All rights reserved. The Site and its content are protected by intellectual property rights, including copyright and trade marks


This Site is provided by Orfeo, whose principal place of business is at 26b Granard Road, London Sw12 8UL

These Terms constitute the entire agreement between you and orfeo. Any failure by us to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. These Terms and the relationship between you and orfeo shall be governed by the laws of England and the English courts shall have non-exclusive jurisdiction over any dispute. We reserve the right to vary the Terms from time to time, such variations becoming effective immediately upon posting to the Site and by continuing to use it, you will be deemed to accept any such variations.


Accept Site use cookies